In this online course with Mark Douglas from Blue Ptarmigan you will explore how to get the best out of your people and create working environments where people feel empowered and engaged.

We will discuss the power of having a core purpose, the stages of team development and how to handle day to day team conflict. You will explore emotional intelligence and the four areas of self-awareness, self-management, social awareness and relationship management. We will share how best to manage organisational change and introduce new way of working and best practice around giving and receiving feedback.

Finally, we will cover coaching and mentoring and how these approaches can improve ownership, learning and performance.

Book Your Place Here